Treasured Storybooks are more than just books—they're personalised adventures where your child becomes the hero! Every story is customised just for them, including their name, appearance, and interests, making it a magical keepsake they’ll cherish for years to come. With 48 beautifully designed pages, each book is a one-of-a-kind gift that inspires imagination and creates lasting memories.

Our storybooks are perfect for children aged 2 to 16. Each book is tailored to match your child’s age, reading level, and interests, ensuring an engaging and age-appropriate experience that grows with them.

It typically takes 1–4 business days to create, print, and ship your personalised book. After that, delivery times depend on your location and our trusted shipping partners. Typically shipping is 3-7 days. You’ll receive tracking information as soon as your book is dispatched to keep you updated every step of the way.

Absolutely! While we offer free shipping across Australia, we also ship internationally with limited free and/or affordable shipping options for customers worldwide. Most countries currently qualify for free shipping. Wherever you are, we’ll make sure your book reaches you as quickly as possible.

Yes, we offer special pricing for bulk orders, which are perfect for schools, events, or special occasions. Contact us directly for more details on bulk discounts and customised packages. Also, if you've got a family with 10+ children who want a book, message us.

Personalising your child’s book is quick, easy, and fun! Simply answer a few questions about your child, such as their name, favourite animal, hobbies, and appearance. You can also select a meaningful lesson or theme, such as courage or kindness, to ensure the story resonates with your child and imparts valuable life lessons. Once complete, we’ll create a magical story where your child is the hero of their own adventure! We use what you tell us to craft a fun, engaging, educational, and inspiring story that becomes the perfect keepsake for your family.

Absolutely! You can add the name of your child’s best friend or sibling, and they’ll be featured as key characters in the adventure. This makes the story even more personal and meaningful for your child.

Our illustrations are currently customised based on the details you provide, such as hair colour, eye colour, and more, but we don’t offer the option to upload photos at this time. However, our personalised illustrations are designed to bring your child’s unique traits to life, making the book a magical and memorable keepsake.

Kindly double-check your story inputs before placing your order, as we’re unable to make changes to the story content and attached photo after it’s submitted. Thank you for understanding! We can change your address and shipping details within 2-4 hours maximum of you placing your order also. If you do wish to change your order, and want to see if we possibly can, please contact us.

We understand that children’s interests can evolve over time! If your child’s preferences change, you’re welcome to order a new version with updated personalisation details. As a thank you to our loyal customers, we offer discounts for returning customers. Simply reach out to our team, and we’ll make sure you’re looked after.

Yes, you can! We offer a range of themes and lessons to choose from, including friendship, courage, empathy, and more. These values are seamlessly woven into the story, creating a fun and engaging way for your child to learn important life lessons that align with your values.

While we don’t provide full previews of the finished book, we offer a glimpse into how your story is personalised through snippets during the customisation process. Basically, the inputs you provided related to your unique child, will dictate the core concepts/themes featured in the book in both the text and the visuals. This gives you an idea of how your child’s unique traits and preferences will come to life in the story. Rest assured, our writers and illustrators work meticulously to create a book you and your child will adore.

Yes, we proudly offer free & fast tracked shipping worldwide. Whether you’re in Australia or across the globe, your custom book will arrive wherever you are, at no additional shipping cost.

Our priority dispatch (if you have qualified for it) ensures that your book is printed and shipped out ahead of the queue in time for our next available printing run. Delivery times vary depending on your location, but you’ll receive tracking details as soon as your book is on its way, allowing you to follow its journey in real-time. As a rule of thumb, our books are printed 1-4 days after order, as we have to create each book, depending on order volume. Please understand this, as we are creating custom 1-of-1 books and we would rather sacrifice time, if it means ensuring a better quality and premium final product in terms of both the story content, and the physical book itself!

Yes, we offer express shipping and priority printing for an additional fee. If you need your book urgently, simply select this option at checkout.

• Your book will be moved to the front of the queue and printed first the following day.
• It will then be shipped via express delivery for the fastest possible service.

This option ensures your book is created and delivered with urgency, precision, and care to meet your deadline.

Please contact us directly if you want bespoke priority service.

All our books are proudly printed in Australia. We use high-quality, eco-friendly materials to ensure every book is vibrant, durable, and crafted with exceptional attention to detail.

Shipping times vary depending on your location, and the dispatch time is dependant on our printing partners being able to get the books printed ASAP for you, please see shipping times post-dispatch:

• Within Australia: Delivery typically takes 3–5 business days once your book is dispatched from our printing facility.
• International: Delivery times vary depending on the destination, but you can expect your book within 7–14 business days in most cases.

We’ll send you tracking information as soon as your book is shipped, so you can stay updated on its progress.

Yes! Once your book has been shipped, we’ll email you a tracking number. You can use this to monitor your order’s journey and know exactly when to expect delivery.

Yes! We care deeply about the planet and our impact on it. That’s why we use sustainably sourced, eco-friendly materials for every book. Our ethical printing practices ensure that your child’s story is not only magical but also kind to the environment.

All our books are proudly made in South Australia, using locally sourced, sustainable materials. By keeping our production local, we support Australian businesses while maintaining strict quality and environmental standards.

Yes, sustainability is at the heart of what we do. We actively work to minimise our carbon footprint by partnering with local initiatives and certified carbon offset programs. From production to shipping, we strive to create books that are as environmentally responsible as they are beautiful.

Our books are printed on premium, eco-friendly paper that is sustainably sourced from responsibly managed forests. We also use VOC-free inks and environmentally friendly packaging to reduce waste while ensuring every product is vibrant and durable.

Our printing facility in South Australia operates with sustainability in mind. We use energy-efficient technologies and eco-conscious processes, such as alcohol-free printing and zero-waste practices. Every step of our production process is designed to reduce environmental impact without compromising quality.

Yes, we use environmentally friendly, recyclable packaging to ensure your book arrives safely while minimising waste. We’ve designed our packaging to reduce excess materials and support sustainable shipping practices.

We are proud to partner with local environmental organisations and carbon offset projects that help restore ecosystems and combat climate change. By choosing Treasured Storybooks, you’re contributing to a greener future.

We offer a 100% satisfaction guarantee. If something isn’t right with your order, simply reach out to us, and we’ll make it right with a hassle-free replacement, reprint, or refund. Your happiness and your child’s joy are our top priorities!

If there’s a significant issue with your order—such as an error in personalisation details or damage during shipping—please contact us immediately. We’ll review the issue and provide a replacement or full refund, whichever is needed.
In most cases, we’ll reprint and send your corrected book as quickly as possible, ensuring it’s perfect this time around. Thank you for helping us bring magical stories and meaningful life lessons to children everywhere!

Yes! Our friendly support team is here to assist you every step of the way. If you have any questions while personalising your book, or if you’re unsure about certain details, we’re happy to guide you through the process. For unique customisation requests, let us know—we’ll do our best to accommodate you. Don’t hesitate to get in touch for a personalised experience.

Since each book is custom-made just for your child, returns are generally only accepted if there’s a printing error or quality issue. However, we are committed to ensuring you and your child are thrilled with the final product. If you’re unhappy for any reason, please contact us so we can work together to make things right. Your satisfaction matters to us!

Yes! Our personalised books make perfect gifts for birthdays, holidays, baby showers, or other special occasions. You can even add a custom message inside the book to make it more meaningful and memorable for the recipient.

While we don’t currently offer gift wrapping, each book is crafted in a premium, durable format with a beautiful finish—perfect for gifting as it is. You can also add a personal touch by including a customised message inside the book.

Yes! During checkout, you can include a personalised message that will be printed directly inside the book, making it an extra special gift. This feature is available for a small additional fee.

Yes, we offer gift cards, ideal for when you’d like to let someone personalise their own storybook. You can purchase gift cards directly on our website, making them a convenient and thoughtful gift option. Pease contact us for the gift card link if you can't find it. We will send you the custom portal to purchase all kinds of gift cards from us.

Our books are a perfect 21.5cm x 21.5cm, designed to suit both kids and adults alike. They are the ideal size for easy reading, displaying proudly on a coffee table, or even as a treasured keepsake to revisit over the years. With their premium softcover and high-quality 350gsm print, they’re durable, beautifully finished, and sure to be a statement piece for your family and guests to admire.

We use premium sustainable 80gsm high-quality coated white paper for the interior pages, which ensures vibrant, precise illustrations that truly bring your child’s story to life. Printed with eco-friendly inks, every page is designed to deliver exceptional quality while being kind to the planet. Our thick durable softcover exterior cover pages are made with 380gsm solid matte finish card, giving your book a prestigious quality look and feel.

Our books are crafted to last! Printed on 80gsm premium coated white paper with a robust 350gsm softcover, they are designed to handle the daily excitement of young readers while remaining vibrant and intact for years to come. These books are not only magical but also built to stand the test of time.

Currently, our books are available in premium softcover, designed to be both durable and beautifully finished. While we’re exploring hardcover options for future releases, producing one-off hardcover books isn’t yet viable due to the high production costs. However, if you’re looking to create something truly bespoke, reach out to our team—we’d love to discuss bringing your vision to life!

Each book includes 48 pages, carefully crafted to create a unique story tailored to your child’s interests, appearance, and personality. From start to finish, every page is designed to make your child’s adventure unforgettable and as one-of-a-kind as they are.

Placing an order is simple! Visit our website, select your favourite book, and fill in the personalisation details, such as your child’s name, appearance, and interests. Once your order is complete, we’ll handle everything else—from story creation to printing and shipping—so you can sit back and wait for your magical storybook to arrive.

At checkout, simply enter your discount code into the designated field and click “Apply.” If you encounter any issues, our friendly support team is here to assist. Just reach out, and we’ll help ensure your discount is applied.

We accept all major payment methods, including:

• Credit and debit cards (Visa, Mastercard, and AMEX)
• PayPal
• Afterpay (buy now, pay later)

You can choose your preferred payment option at checkout. If you need any help processing your payment, don’t hesitate to contact our team for assistance.

Orders can only be cancelled within 2 hours of placement. After this period, we begin creating the book’s print files and moving the order into production, which makes cancellation difficult. If you need to cancel, please contact us immediately to ensure we can process a full refund before production starts.

Absolutely! Our friendly customer support team is available Monday to Friday, 8:00 am – 8:30 pm. We aim to respond to all enquiries within 24 hours. Feel free to reach out with any questions, and we’ll be happy to assist you!