Privacy Policy

At Treasured Storybooks®, safeguarding your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.treasuredstorybooks.com, or use our services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.


1. Information We Collect

We collect various types of information to provide you with personalized services and improve your experience:

1.1 Personal Information

We collect personal details you provide directly, including but not limited to:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information
  • Personalization details (e.g., your child’s name, appearance, and interests)

1.2 Usage Information

We gather details about how you interact with our website, such as:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visits
  • Referring and exit pages

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to track your browsing activity and preferences. You can control or disable cookies through your browser settings; however, this may affect certain features of the website.


2. How We Use Your Information

The information we collect is used to:

  • Process and fulfill your orders
  • Personalize your book and enhance your experience
  • Communicate with you about your order, account, and updates
  • Improve our website, services, and customer support
  • Send promotional materials or updates (with your consent)
  • Detect and prevent fraud or unauthorized activity

3. Sharing Your Information

We share your information only as necessary and with trusted parties:

3.1 Service Providers

Your information may be shared with third-party providers who help us deliver services, such as payment processors, shipping companies, and IT support.

3.2 Legal Obligations

We may disclose information if required by law or to comply with legal processes, such as court orders or subpoenas.

3.3 Business Transfers

If Treasured Storybooks® undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.


4. Data Security

We use advanced security measures to protect your personal information against unauthorized access, alteration, or destruction. However, no online platform or electronic storage is entirely secure. While we strive to protect your data, we cannot guarantee absolute security.


5. Your Rights

You have rights regarding the personal information we collect, including:

  • Access: Request details of the personal data we hold about you.
  • Correction: Request updates to incorrect or incomplete information.
  • Deletion: Request deletion of your personal data, subject to legal requirements.
  • Opt-Out: Unsubscribe from marketing communications using the link provided in our emails or by contacting us directly.

6. Children's Privacy

Our services are designed for parents and guardians. We do not knowingly collect information from children under 13 without parental consent. If we inadvertently collect data from a child under 13, we will delete it upon discovery or notification.


7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on our website, and the "Last Updated" date will be revised accordingly. We encourage you to review this Policy periodically.


8. Contact Us

If you have questions or concerns about your privacy, please contact us:

Treasured Storybooks®
Email: info@treasuredstorybooks.com
Business Address: Gold Coast, Australia

By continuing to use our website and services, you confirm that you have read and agree to the terms of this Privacy Policy.